Shipping policy

Every order is carefully packed and dispatched to reach you in perfect condition.

SHIPPING DESTINATIONS

We ship worldwide. All orders are fully tracked from dispatch to delivery.

  • United States & Canada
  • European Union (26 countries)
  • United Kingdom
  • Asia — Japan, Singapore, South Korea, and more

For destinations not listed, please contact us at support@eastcurated.com before placing your order.

PROCESSING TIME

Orders are processed within 1–3 business days, excluding weekends and public holidays. You will receive a dispatch confirmation with your tracking number once your order is on its way.

SHIPPING & DELIVERY

Shipping method Estimated delivery Cost
Complimentary shipping — orders $60 and over 6–15 business days Free
Standard shipping — orders under $60 6–15 business days Americas & Europe: $8.00
Asia: $5.00
Priority shipping 5–10 business days Americas & Europe: $12.00
Asia: $8.00

Delivery estimates by region, calculated from dispatch date:

  • Americas — Standard 7–15 days · Priority 5–10 days
  • Europe — Standard 8–15 days · Priority 7–10 days
  • Asia — Standard 6–10 days · Priority 5–8 days

Delivery estimates are provided in business days and are not guaranteed. Occasional delays due to customs clearance, carrier disruptions, or public holidays may extend delivery times.

ORDER VALUE BENEFIT

Spend $200 or more and receive 10% off — applied automatically at checkout. No code required.

DUTIES & TAXES

All orders are shipped duties and taxes paid. You will not be charged anything additional upon delivery. In rare cases, destination-specific regulatory levies beyond standard import duties may apply under local law — these remain the responsibility of the customer.

ORDER TRACKING

A tracking number will be emailed to you once your order has been dispatched. You can also track your order at any time via our order tracking page.

LOST OR DELAYED ORDERS

If your order has not arrived within the estimated timeframe, please contact us at support@eastcurated.com within 30 days of your dispatch date. Please ensure your shipping address is entered correctly at checkout — we are unable to accept responsibility for delays resulting from inaccurate delivery information.

CONTACT

support@eastcurated.com
We aim to respond within 1–2 business days, Monday to Friday.