Shipping：We offer free shipping on orders over $35, delivered within 2-7 business days.

Warranty：We make quality products that are designed to last a lifetime. Rest easy, knowing you are protected by our lifetime warranty.

Returns and exchanges：Easy and complimentary, within 30 days

For more information on our Warranty Policy, click here.

At EastCurated, we are committed to not only preserving the rich heritage of Chinese intangible cultural heritage but also to doing so in a sustainable and responsible manner. We believe that true preservation extends beyond culture and tradition; it also encompasses environmental and social responsibility.

Our Sustainable Practices:

Eco-friendly Packaging: We use environmentally friendly packaging materials for shipping heritage products, minimizing our carbon footprint and reducing waste.

Supporting Artisans: By directly sourcing from heritage artisans and communities, we ensure fair compensation, which in turn contributes to economic sustainability.

Cultural Preservation: We work closely with heritage practitioners and communities to ensure the sustainable preservation of intangible cultural heritage skills and knowledge.

Reducing Energy Consumption: Our operations are designed to be energy-efficient, reducing energy consumption and greenhouse gas emissions.

Community Engagement: We engage with local communities and support heritage-related projects, fostering social sustainability and community well-being.

You can contact us via email at EastCurated@outlook.com. Our team typically responds within 24 hours, Monday to Friday, between 9 AM and 6 PM ‌BJT. Please note that during peak periods, such as the sales season or holidays, response times may take longer.